Choosing the right cloud telephony partner has become one of the most important decisions for businesses in India today. Whether a company is running a call center, managing customer support, or handling sales communication, the quality of its calling system directly impacts customer experience. Over the last few years, cloud telephony has grown rapidly in […]
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In today’s performance-driven marketing and sales environment, every phone call represents more than just a conversation — it represents intent, revenue potential, and critical business data. While digital channels like forms, chats, and emails are easy to track, phone calls have traditionally been harder to attribute accurately. This is why call tracking software has become
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In today’s highly competitive digital environment, businesses are handling large volumes of leads coming from different sources like websites, social media ads, email campaigns, WhatsApp, and phone calls. Without a proper system, these leads can easily get lost, delayed, or poorly handled, which directly impacts sales and customer experience. This is where modern lead management
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What happened Earlier today, network-infrastructure provider Cloudflare reported a technical incident affecting “multiple customers”, causing widespread HTTP 500 errors, failures of its Dashboard and API, and services from many websites becoming unavailable. mint+1In a statement the company said: “We are aware of and investigating an issue which impacts multiple customers: widespread 500 errors, Cloudflare Dashboard
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Introduction 3CX has just launched the V5.4 Beta version of its Android app — and it brings meaningful improvements that make mobile calling and collaboration more powerful. This update introduces two fresh conferencing options, adds a department-level phonebook, and ensures compatibility with Android 16. For businesses and power users alike, this is a welcome step
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Customer experience has become one of the biggest factors that decide a company’s success. In 2025, Indian businesses — from small startups to large enterprises — are investing more in cloud contact centers to manage their customer communication in smarter, faster, and more efficient ways. Unlike traditional on-premise call centers, cloud contact centers run entirely
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In today’s fast-paced business environment, seamless communication is essential for growth and productivity. That’s where VoIP service providers for business are transforming how companies connect, collaborate, and serve customers. By replacing traditional phone systems with cloud-based VoIP solutions, businesses can reduce communication costs, increase flexibility, and ensure reliable connectivity across teams, offices, and time zones.
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As a digital era, staying connected with family, friends, and colleagues has never been easier. Thanks to smartphones and fast internet, free calling apps have become a must-have for smooth and instant communication. Whether you want to make voice calls, video calls, or join group chats, these apps let you talk to anyone, anywhere, without
Top 30+ Free Calling Apps in India & Worldwide For 2025 Read More »
In 2025, the demand for SIP trunk providers continues to rise as businesses transition from traditional phone lines to cloud-based voice systems. SIP trunking, short for Session Initiation Protocol trunking, allows companies to make and receive calls over the internet with unmatched scalability and cost efficiency. Whether you’re running a global enterprise, a contact center,
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In today’s business world, communication systems can’t just work — they must think. With Update 8, 3CX steps up into the next era by introducing built-in AI-driven features and improved overall performance. According to their blog, this release is the “AI chapter” for 3CX. The Big Leap – AI Features in Update 8 Performance &
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