3CX

The latest update from 3CX brings major improvements to AI-powered communication, transcription accuracy, and admin flexibility. Following the successful Alpha and Beta releases, the V20 Update 9 Release Candidate (RC) introduces smarter AI transcription with xAI Grok 4.3, improved routing capabilities, and better handling of large call recordings. For businesses relying on modern VoIP systems, […]

Introduction 3CX has just launched the V5.4 Beta version of its Android app — and it brings meaningful improvements that make mobile calling and collaboration more powerful. This update introduces two fresh conferencing options, adds a department-level phonebook, and ensures compatibility with Android 16. For businesses and power users alike, this is a welcome step

In today’s business world, communication systems can’t just work — they must think. With Update 8, 3CX steps up into the next era by introducing built-in AI-driven features and improved overall performance. According to their blog, this release is the “AI chapter” for 3CX. The Big Leap – AI Features in Update 8 Performance &

In 2025, as businesses worldwide continue to adopt VoIP systems like 3CX, the importance of choosing a reliable SIP trunk provider has never been greater. A good SIP trunk provider not only ensures high-quality voice calls but also supports global scalability, excellent uptime, and seamless 3CX compatibility. This guide covers the 11 best 3CX SIP

Live Chat integration just got easier—and smarter. 3CX Live Chat can now be seamlessly added to Shopify with no plugins or third-party apps. In addition, setup guides for other major CMS platforms like Drupal, Joomla, Wix, Squarespace, and Weebly have been completely revamped to use a clean, secure code-based setup. Why This Matters: No More

Introduction to 3CX Phone System In a fast-paced business environment where communication is everything, outdated and expensive phone systems no longer make the cut. Enter the 3CX Phone System—a software-based, open standards IP PBX that revolutionizes the way businesses handle communication. From call management to remote work integration, 3CX offers a complete unified communications solution

Seamlessly Transfer Calls with Your Preferred Method With the latest iOS update, transferring calls has become smoother than ever. Now, users can easily select phonebook contacts when making blind or attended transfers. We’ve also introduced enhancements to streamline the transfer process and improve efficiency. Learn more about what’s new. New Call Transfer to Phonebook Contacts

The latest 3CX Android App update introduces powerful new features, including BLF (Busy Lamp Field) support, queue login and status control, connection quality monitoring, and Google contact synchronization. Hot on the heels of the Android 15 release, the 3CX Android App was fully optimized within days, leveraging improved audio focus capabilities and updated internal libraries.

The latest update to the 3CX Call Flow Designer (CFD), designed for 3CX V20, introduces significant improvements and key fixes. The enhanced DateTime component now enables advanced time-based call routing, allowing businesses to streamline call handling based on office hours, holidays, and custom schedules. Additional updates include build output enhancements, bug fixes, and optimizations to

Overview As mentioned in our May update, upgrading to V20 is crucial for users who are not yet on the latest version. V20 provides ongoing technical support, security updates, and access to the latest features. If immediate migration is not possible, it is essential to upgrade to the latest version of V18 to maintain core